Employment Opportunities

Operations Support Specialist

Community Foundation of Tampa Bay – Tampa, FL 33607

COMPANY: Community Foundation of Tampa Bay
JOB TITLE: Operations Support Specialist

REPORTS TO: Executive Assistant
LOCATION: Tampa, FL 33607
STATUS: Hourly; Non-Exempt
HOURS: 40 hours per week; Monday – Friday; 8:30 AM – 5:00 PM

The Community Foundation of Tampa Bay has been growing philanthropy in the Tampa Bay region for more than two decades. Across Hillsborough, Pinellas, Pasco, Hernando and Citrus counties, we work with donors to identify and support those initiatives and organizations that improve the quality of life in our community.

This work supports the overall goal of the Foundation for increasing philanthropy in fulfillment of our mission to build a better community.

ESSENTIAL DUTIES AND RESPONSIBILITIES (includes but may not be limited to the following):

  • Staffs suite entrance area and provides primary telephone coverage, screens and directs calls, and takes and relays messages
  • Provides information to callers
  • Warmly greets persons entering office and directs them to correct destination
  • Processes incoming and outgoing mail and deliveries
  • Project managers foundation events and activities
  • Utilizes knowledge of technology to find efficiencies
  • Coordinates all catering for events, internal and external
  • Maintains appearance of Suite entrance area; cleans and dusts surfaces, manages collateral availability, arranges furniture and decorations, etc.
  • Ensures maintenance of business machines and serves as liaison with vendors for repairs and general maintenance
  • Orders supplies for business machines
  • Oversees the inventory of office and conference room supplies and make purchases as necessary
  • Assists with the coordination and logistical support of foundation events, meetings, celebrations and office events
  • Coordinates facility conference room usage and operation of technology
  • Assists Donor Development and Community Impact teams with outreach tasks as directed
  • Provides general administrative support as needed and available for all other areas including copying, faxing, scanning, telephoning, word processing, filing, meeting planning, information packet assembly
  • Becomes trained and knowledgeable in CRM systems and various software processes in order to provide backup support as needed
  • Prepares information for mail-outs (e.g.: annual reports, etc.) as needed
  • Maintains office security by following safety procedures and controlling access via the reception desk
  • Supports office operations
  • Organizes supply room, kitchens and storage areas
  • Cares and maintains office plants
  • Works with vendors to provide catering for conference rooms and special events
  • Performs other related duties or special projects as directed by manager


  • 5 years of related professional experience preferred
  • Experience working at a non-profit/community foundation, preferred


  • Proficiency in Microsoft Office Suite (e.g. Outlook, Word, Excel, PowerPoint, Teams)
  • Knowledge of various conference technology (hardware and software)
  • Proficiency in Digital Drawer, Raisers Edge, and Donor First
  • Proficiency with computers, telephone lines, and other related office equipment
  • Excellent interpersonal, written, and verbal communication skills
  • Exceptional project management, organization and problem-solving skills
  • Multitasking and time-management skills, with the ability to prioritize tasks and multitask
  • Ability to work in a minimalist work environment and keep workspace clean and clutter-free


  • Ability to be warm, friendly, and inviting to all students, visitors, and staff
  • Reliable and trustworthy
  • Meticulous attention to detail with a very high level of accuracy
  • Expected to be highly accurate and dependable
  • Ability to keep confidential matters
  • Ability to thrive in a fast-paced environment
  • Ability to work independently
  • Ability to learn and adapt quickly
  • A positive outlook and vision
  • Commitment to providing high quality confidential service to colleagues, donors, volunteers, and grantees
  • Lifelong learner who enjoys improving knowledge
  • Strong professionalism both in appearance and presentation
  • Desire to work in a team-based, collegial, hands-on environment


Light to moderate physical activity performing non-strenuous activities to include:

  • Standing and/or sitting for an extended period of time
  • Walking, stooping, kneeling, and reaching overhead
  • Lifting up to 25 lbs.
  • Working in a well-lighted, heated, and/or air-conditioned indoor setting with adequate ventilation
  • Using manual dexterity sufficient to handle/reach items and work with hands and fingers
  • Using close/distant/peripheral and depth perception

Job Type: Full-time

Salary: $13.00 to $15.50 /hour


  • Microsoft Office Suite: 2 years (Preferred)
  • Digital Drawer, Raiser Edge, and Donor First: 2 years (Preferred)
  • non-profit/community foundation: 2 years (Preferred)
  • receptionist: 5 years (Preferred)


  • High school or equivalent (Required)

Work Location:

  • One location


  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off


  • Monday to Friday
  • 8 hour shift: 8:30am – 5:00pm
  • Day shift

Send Resumes to:


Nathan Dundes:  ndundes@mybenefitpartners.com  –  813-354-9899