ST. PETERSBURG, Fla. – The Community Foundation of Tampa Bay is pleased to announce a partnership between the Pinellas County Urban League (PCUL), LEAP Tampa Bay College Access Network and Knack that will encourage PCUL clients with a desire to return to education or training to do so with the help of an initiative called Complete Tampa Bay (CTB).  Complete Tampa Bay’s primary service is re-enrollment coaching and support. Complete Tampa Bay’s personalized coaching model helps returning adult learners understand how to find available education and training options, what financial support may be available, access tutoring, and connect them to local education partners that can support the completion of their education and training goals. For those who need it, free tutoring will be offered by Knack, a unique tutoring service that pairs students with peers who have excelled in those courses the returning students will be taking. Complete Tampa Bay’s local education partners include St. Petersburg College, University of South Florida, Hillsborough Community College, Pinellas Technical College and Hillsborough Technical Colleges.

Urban League staff and the CTB Completion Coach will work together to identify other community resources that might be available to students in some cases; for example, those whose careers have been impacted by COVID-19.

“In these critical times, it is more important to focus on educational advancement, especially when we have seen the impact of COVID-19 on our customers.  The key to future growth of any individual is utilizing all the resources available to them to achieve a better place in the workforce,” said Rev. Watson L. Haynes II, President & CEO of Pinellas County Urban League.

“Knack is also excited to partner with LEAP on the Complete Tampa Bay initiative to help support returning adult learners with free tutoring that aids in their progression towards degree completion. As the Tampa Bay community continues to flourish, and especially during a time of immense need, it is essential that we come together to support innovative programs like Complete Tampa Bay to ultimately help meet the needs of our local workforce,” said Samyr Qureshi, Knack’s Co-Founder & CEO.

“As a Completion Coach, I work to remove any barriers the student may have previously faced or are currently encountering so they can return to college and be successful,” said Matt Smith of Complete Tampa Bay.

“This hands-on approach to college and training enrollment will help streamline the frequently overwhelming process experienced by returning adult learners,” said Chuck Tiernan, Director of LEAP Tampa Bay. “We are honored to partner with PCUL and work together to serve their clients and to make Knack’s tutoring support available to them.”


About LEAP Tampa Bay College Access Network and Complete Tampa Bay

LEAP Tampa Bay is a network of more than 50 community partners committed to changing lives by connecting residents to education and training beyond high school. Complete Tampa Bay is an initiative to re-engage local working-age adults in education and training. The program directly assists those with prior college or technical training experience by providing free, personalized coaching and support to help them complete their college degree and/or credentialing programs.

About the Community Foundation of Tampa Bay

Founded in 1990, the Community Foundation of Tampa Bay connects donors, nonprofits, community and business leaders, professional advisors, volunteers, and residents to make the maximum positive impact in the Tampa Bay region. For 30 years, the Community Foundation of Tampa Bay has been dedicated to making giving easy and meaningful for donors as a way to strengthen nonprofit organizations and build a better, more vibrant community. Learn more at

About the Pinellas County Urban League

Founded in 1977, the Pinellas County Urban League is the premier social service and civil rights organization in Pinellas County, Florida. The Pinellas County Urban is fully committed to make a difference in meeting the needs of the Pinellas County community by ensuring that our residents are well educated and equipped for economic self-reliance in the 21st century. PCUL assists individuals in attaining economic self-sufficiency through good jobs, home ownership, entrepreneurship, and wealth accumulation.  Learn more at

 About Knack

Knack is the leading tutoring technology platform helping educational institutions such as the University of Florida and Chapman University streamline and scale tutoring programs to ultimately reach, engage, and retain more students. Knack’s all-in-one mobile and web apps for tutors, administrators, and student-learners facilitate one-on-one and group tutoring sessions on-campus and online. The platform’s unique sponsorship model also enables institutions to access corporate and philanthropic funders who choose to support tutoring programs as a means of giving back, building loyalty with top students (tutors), while ultimately driving free tutoring support for students receiving support (tutees). For more information about Knack, visit:


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